Privacy Policy

We respect your privacy. Motor Venray strives to safeguard your privacy as much as possible and will treat the information you provide us with confidentially. When processing personal data, we comply with the applicable laws and regulations in the field of privacy. In this privacy and cookie statement, we inform you about how we handle your data.

Contact details
Motor Venray
De Hulst 1
5807 EW Oostrum
info@motorvenray.nl
0478 588 588

Personal data we process

Motor Venray processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Address details
• Phone number
• Email address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by telephone

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without such consent, please contact us at info@motorvenray.nl and we will delete this information.

For what purpose and on what basis do we process personal data?

Motor Venray processes your personal data for the following purposes:

• The ability to execute the agreement between you and us
• To be able to call or email you in order to perform or improve our services.
• To deliver goods and services to you or to visit you at an appointment
• To inform you about changes to our services and products
• To be able to send advertisements and/or newsletters
• Motor Venray also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

Motor Venray does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Motor Venray).

How long we retain personal data

Motor Venray does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

In accordance with the Federal Tax Act, we retain our sales records for seven years.

Sharing personal data with third parties

Motor Venray does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a Processing Agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Motor Venray remains responsible for these processing operations.

Cookies, or similar techniques, that we use

A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also enable us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

The cookies we place and your choice

View, modify, or delete data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Motor Venray, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization specified by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@motorvenray.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Social Security Number (SSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Motor Venray would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Motor Venray takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service department or send an email to info@motorvenray.nl.

Motor Venray may change its privacy policy. The latest version is always displayed on this page.
This version was last amended on December 2, 2020.